Kites.com is dedicated to bringing you our products and services at the lowest prices. If you have found a lower price on an item, at another authorized dealer, we will match it. It's that simple
Before you contact us, please have the following information ready:
- Competitor website address / URL.
- Item and Model Number (identical brand and model number to the Kites.com product)
- Total Item Price (including shipping charges and applicable taxes)
- Important: Price match must occur before purchase.
Now that you're ready, contact one of our customer service representatives, Monday through Friday, 9am to 5pm (Central Standard Time)
Restrictions - the product must:
- Be an exact make and model of the one carried at Kites.com
- Be new and in its original packaging.
- Be in stock with the price currently advertised.
- Not be a closeout, sale or clearance item.
- The price considered will be the total price (including shipping charges, taxes, etc.).
- Price matching does not apply to membership clubs or auction sites such as eBay.
- Price-match products are not eligible for special offers or discounts.
- The Kites.com Price Match Guarantee cannot be combined with Kites.com online coupons or certificates.
- Typographical errors will not be matched.
- At this time, price matching will be honored only for Online Stores in the United States.
- Offer limited to a maximum of one price match per item.
- Offer limited to stock on hand.
- Competitor must have a website with a shopping cart, method of payment and contact (phone and/or email).
- All price matching is at the discretion of Kites.com and is subject to change at any time.