Shipping Information

How much is shipping?

We offer FREE ground shipping on each and every shipment $30 and up no matter the weight, dimensions or destination. Orders below $30 have a flat rate of $6.00.  No strings attached (pun intended). We're just that cool.

What are my shipping options?

All items ship via USPS or UPS standard ground shipping. Please call 1-877-512-1188 for a quote on expedited shipping. (NOTE: Closed for Holidays: Dec 24th-Jan 1st (please email support@kites.com))


Ground Shipping (5 - 8 business days) - FREE on orders $30 and up.

Do you ship internationally?

Sorry, but at this time we only ship within the Continental United States, this excludes both Hawaii and Alaska. Nothing against those states though. :)

How long will it take for me to receive my products?

Orders are typically processed within the first 24-48 hours of being placed. Exclusions include non-business days, weekends and holidays. It is during that time that your order is picked, packed and prepared for shipping. If for some reason there is a delay in processing your order we will contact you and notify you of your shipment's delayed status.